1. Limitation of Liability
PluginRox shall not be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials on this site, even if PluginRox or an authorized representative has been advised of the possibility of such damages. If your use of materials from PluginRox site results in the need for servicing, repair or correction of equipment or data, you assume any costs thereof.
Our WordPress plugins are released under the GNU Public License version 2.0. We strongly discourage you to offer them, modified or unmodified, for redistribution or resale of any kind.
The license key ensures updates from our servers. If you do not activate the license, the plugin will work fine. Even if you have canceled the subscription.
Each product from our site includes 365 days of support and update validity. This date is calculated from the minute the order has been marked as complete. If you do not have a valid license, you will not be able to download any of your purchased products.
- An active subscription is required to access the downloads section.
- Each product comes with auto-renewal feature through PayPal and Stripe subscriptions to ensure smooth flow of updates and support.
3. Ownership and Liability
You may not claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are the property of PluginRox. Our products are provided “as they are” without warranty of any kind, either expressed or implied. In no event shall our juridical person be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising out of the use of or inability to use our products.
User Accounts and Product Licenses are not transferrable.
If you are a contractual developer or a representative of a person, please ask them to purchase the product from us directly. It saves time on both sides when we follow up support tickets.
4. Refund Policy
PluginRox provides digital media (software) that can be downloaded instantly after a purchase has been made. There is no “trial” or “grace period” after purchasing our themes, plugins or any custom software which means all sales is final. Once you have our software, you can not “return” the product.
Our refund policy has only one condition- If we fail to solve a bug in our product, we will issue a refund.
Our products are provided “as they are” without warranty of any kind, either expressed or implied. We do not guarantee that our products will work in all browsers, nor do we guarantee that our products will be functional with all versions of WordPress. We do not guarantee compatibility with any additional third party plugins, scripts, or applications.
However, you can always check the products on our demo server before purchasing to be sure about the issues. Our contact form is always there to help you.
6. Product Updates
Each individual product purchased from PluginRox includes free updates to customers for 1 year from the date of purchase. We do not guarantee that product updates will always be made and forever, but PluginRox does it’s best to improve each product over time and make sure they will work with the latest version of WordPress. We cannot guarantee that our products will run with older versions of WordPress (3.0 or earlier).
7. Account Termination and Suspension
PluginRox reserves the right to suspend and/or terminate any user account without notice. This may be due to one or several of the following reasons.
- Abusive behavior and/or excessive negativity towards the PluginRox staff and/or other PluginRox customers.
- Repeated defamatory, malicious, and/or false statements including slander against PluginRox, and/or attempts to persuade potential customers away from purchasing PluginRox products.
- Promoting competitor products, contributing to software piracy, hacking, spamming, or other illegal acts.
- We reasonably believe that your account has been compromised, shared with others, or for other security reasons. All decisions are final and terminated or suspended accounts will not be reversed.
User account data and certain other information about you will never be sold or rented to any third-party. You understand that through your use of our services you consent to the collection and use of this information which includes the transfer of this information to the United States of America Government and/or other countries for storage, processing and use by PluginRox. We generally use your personal information and account data for order processing, preventing fraudulent activities, invoicing and contacting you via email.